We offer a qualified and decentralised support in cooperation with our partner universities. All projects using NAISS resources are entitled to support via the SUPR portal.
We can assist you with
- Advice regarding proposals and suitable resources
- Using SUPR for submitting proposals
- Accessing and using allocated resources
- Installing required software
- Troubleshooting problematic jobs
- Using our resources efficiently
Help with scientific software development or other long-term commitments is, in general, out of scope. We refer to application experts or research software engineers at your local university or research environment.