We offer a qualified and decentralised support in cooperation with our partner universities. All projects using NAISS resources are entitled to support via the SUPR portal.

We can assist you with

  • Advice regarding proposals and suitable resources
  • Using SUPR for submitting proposals
  • Accessing and using allocated resources
  • Installing required software
  • Troubleshooting problematic jobs
  • Using our resources efficiently

Help with scientific software development or other long-term commitments is, in general, out of scope. We refer to application experts or research software engineers at your local university or research environment.